What We Collect and Why
Your account registration gives us your full name, email address, phone number and date of birth — this is how we verify your identity and comply with regional regulations. When you deposit via DANA, OVO, GoPay or QRIS, we record the transaction details and timestamp to
-
1
prevent fraud and reconcile your chip balance. We also log your login history, device type and IP address to detect unusual activity and protect against unauthorised access. Where local law permits, we retain transaction records for up to seven years for regulatory compliance. Your withdrawal requests
-
2
trigger identity re-verification; we never store your banking credentials on our servers.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.